Pick-up, Drop, and Refunds Policy

This policy governs the pick-up, drop-off, and refund procedures for car rentals provided by Shiv Shakti Self Drive ("we," "us," "our").

1. Pick-up and Drop-off

1.1 Pick-up:

- Vehicle pick-up location and time will be agreed upon during the booking process.

- Please arrive on time with valid identification and payment details.

1.2 Drop-off:

- The vehicle must be returned to the designated location at the agreed-upon time.

- Late returns may incur additional charges.

2. Refunds

2.1 Cancellation by Customer:

- Refunds for cancellations are subject to our cancellation policy.

- Cancellation fees may apply based on the notice period.

2.2 Cancellation by Shiv Shakti Self Drive:

- In the event we cancel a booking, you will receive a full refund.

2.3 Unused Rental Period:

- No refunds will be provided for unused rental periods once the rental has commenced.

3. Damage and Deposit

3.1 Security Deposit:

- A security deposit may be required at the time of booking.

- The deposit will be refunded after the vehicle is returned, subject to inspection.

3.2 Damage Charges:

- You are responsible for any damages to the vehicle during the rental period.

- Damages will be assessed upon return, and repair charges will be deducted from the deposit.

4. Contact Us

If you have any questions about our Pick-up, Drop, and Refunds Policy, please contact us at:

- Mobile: 9216245091

- Email: Shivshaktidrive7777@gmail.com

- Address:


- VAISHALI NAGAR, Jaipur, Rajasthan, PIN Code: 302021.

This policy was last updated on [Insert Date]. We may update this policy periodically; please review it frequently for any changes.